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gérant de magasin in Laval at Couche-Tard (Circle K)

Date Posted: 6/29/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    5220, Rue Notre-Dame
    Laval
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    6/29/2020

Job Description

Quebec West BU - Region 03 - Market 30: 5220, Rue Notre-Dame, Laval, Quebec H7W 5A7

Minimum Qualifications

  • High School diploma or GED preferred.
  • Experience in retail sales preferred.
  • Experience to perform the essential duties, responsibilities and working in the conditions described below.
  • Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR), Lead CSR (LSR) and Store Assistant (SA) job descriptions.
  • Ability to supervise and manage the functions listed in the CSR, LSR and SA job descriptions.
  • Ability to use computer, or acquire those skills necessary to use a computer at the store, which includes analysis of reports, inventory control, cash control, counseling notices, etc.
  • A valid driver’s license and adequate transportation to/from bank and meetings.
  • Ability to communicate (orally and in writing) in English.
  • Perform other duties as assigned or delegated by his/her manager.

    ESSENTIAL DUTIES, RESPONSIBILITIES AND SKILLS

    Leadership and Management

  • Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
  • Develop, manage and assign tasks appropriately to ensure the store is clean, adequately stocked, organize and well kept based on Company standards.
  • Maintain a professional and supportive image among subordinates and supervisor.
  • Schedule employees within Company guidelines to maximize customer service and maintain store image.
  • Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.

    Store Relationships

  • Develop positive and professional relationships with all suppliers.
  • Promote excellent service and resolve customer complaints in a timely, professional manner.
  • Promote and ensure a safe, positive public image within the neighboring community.

    Training and Development

  • Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance based feedback.
  • Train all employees ensuring that customer service, store image and marketing execution meet Company standards.
  • Train all employees on safety procedures and promote safety awareness.

    Communication

  • Develop ways and means to ensure that all employees receive proper communication in a timely manner.
  • Establish periodic on-going communication meetings with all store employees and the Market Manager.

    Organizing and Planning

  • Evaluate and develop specific action plans to address the needs of the store in order to reach the desired objectives.
  • Organize and maintain all store files and manuals.
  • Manage and supervise store employees to ensure that all required and requested reports are completed accurately and timely.
  • Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly.
  • Ensure that all required employment related posters and signs are in a place that is easily accessible to all employees.

    Job Description – Store Manager – Page 2

    Financial

  • Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
  • Budget and forecast P&L lines, as well as understand and manage merchandise margins.
  • Safeguard and account for all money received and disbursed.
  • Perform all other financial analysis necessary to maximize sales and net profits.

    Working Conditions

  • Perform approximately 95% of all work indoors, but will be required to work outside to clean parking lots, gas pumps, take out garbage, etc.
  • Exposure to extreme cold temperatures while performing occasional work in a walk in cooler and/or freezer.
  • Exposure to occasional noise.
  • Work with a minimum of direction and supervision.
  • At all times work as an effective manager, supervisor and leader.

    Physical Functions

  • Ability to stand and/or walk for up to 10 hours
  • Work a minimum of 50 hours per week.
  • Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes of workday (i.e., assist in stocking/maintaining inventory levels).
  • Ability to occasionally lift and/or carry up to 60 pounds from ground to waist level (i.e., to replenish fountain syrups).
  • Ability to push and pull with arms up to a force of 20 pounds (i.e., utilizing a hand-truck).
  • Ability to bend at waist with some twisting up to one hour of workday.
  • Ability to grasp, reach and manipulate objects with hands up to all day. (This work requires eye-hand coordination, and may require climbing a ladder to store or retrieve materials, and/or place or remove signs.)

    THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS/DUTIES AND/OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFIC REQUIREMENTS OF THE JOB.

    NOTE: This job description may change periodically as required by business necessity, with or without advance notice to or consent by the employee.



    Couche-Tard / Circle K values diversity in the workplace and is committed to employment equity by encouraging applications from the following designated groups: women, aboriginal peoples, persons with disabilities and members of visible minorities.  Accommodations are available on request for candidates taking part in all aspects of the selection process.